Privacy Policy

SBG Compliance Services, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

By using our services, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our services.

We collect information you provide directly to us, including:

• Identity Information: Full name, business name, and contact details
• Regulatory Information: DOT numbers, MC numbers, EIN, and other carrier identification
• Contact Information: Email address, phone number, and mailing address
• Fleet Information: Number of trucks, vehicle types, and operational data
• Payment Information: Billing details processed securely through Stripe (we do not store card data)
• Communications: Messages, requests, and correspondence submitted to us

We may also collect limited technical data automatically, such as IP address, browser type, and usage patterns, solely for the purpose of maintaining service functionality and security.

We use the information we collect to:

• Fulfill and manage the compliance services you request
• Complete regulatory filings and submissions on your behalf
• Process payments and manage your account
• Communicate service updates, reminders, and compliance deadlines
• Respond to your inquiries and provide customer support
• Comply with applicable federal, state, and local laws and regulations
• Maintain the security and integrity of our platform

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following circumstances:

• Regulatory Authorities: Government agencies and regulatory bodies as necessary to fulfill your requested services (e.g., FMCSA, IRS, state agencies)
• Service Providers: Trusted third-party vendors who assist in delivering our services, subject to confidentiality obligations
• Payment Processors: Stripe, for secure payment processing
• Legal Requirements: When required by law, court order, or to protect the rights and safety of our company, clients, or the public
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, with appropriate confidentiality protections

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with applicable legal, regulatory, and financial obligations.

Upon your request for data deletion, or upon account closure, we will delete or anonymize your personal information unless retention is required by applicable law or regulation. Certain records related to regulatory filings may be retained in accordance with federal and state recordkeeping requirements.

All data retention and deletion practices are conducted in full accordance with applicable laws and regulations.

We implement industry-standard technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure payment processing via Stripe, and access controls limited to authorized personnel.

While we strive to maintain the highest level of data security, no method of transmission over the internet is completely secure. We cannot guarantee absolute security and encourage you to use strong passwords and protect your account credentials.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to legal retention requirements
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us through the contact form on our website.

Our website may use essential cookies and similar technologies to ensure proper functionality and improve your experience. We do not use tracking cookies for advertising purposes. You may configure your browser to refuse cookies, though some features of the site may not function as intended.

Our services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through the contact form on our website or contact our compliance team directly.

SBG Compliance Services, LLC
2606 Hilliard-Rome Road, Unit #V257
Hilliard, OH US